Terms of Service

Last updated: 22 September 2026

Welcome to Alyssa's House (“we”, “us”, or “our”). These Terms of Service apply when you visit or purchase from alyssahouse.co.uk (the “Site”). By using our Site or placing an order, you agree to be bound by these Terms.

1. About Us

Alyssa's House is a UK-based brand offering 100% handcrafted press-on nails and premium beauty accessories. You can contact our team anytime via email at hello@alyssahouse.co.uk or WhatsApp at +44 7351735094.

2. Our Handcrafted Products

Every set of press-on nails from Alyssa's House is individually handmade with care. Subtle variations in colour, finish, line work, or 3D charm placement may occur between sets and from what appears on your screen. These slight variations are part of the bespoke, handcrafted nature of our products and do not affect their quality.

Product descriptions, images, prices, and availability are provided as accurately as possible. However, we reserve the right to correct minor typographical errors or update information at any time without prior notice.

3. Choosing Your Set and Size

Please review our Sizing Guide carefully before placing your order. Because each set is handcrafted, we encourage you to measure your nails accurately. If you are uncertain about sizing, please contact us prior to ordering so we can guide you.

4. Safe Use and Care

Please follow the application and removal instructions provided with your order. Do not forcibly peel or pull off applied nails, as this may damage your natural nail plate. Discontinue use immediately if you experience skin irritation or allergic reactions.

Nail products, adhesives, and small components should be kept safely out of reach of children. Our products are intended solely for external cosmetic use.

5. Orders and Acceptance

When you place an order, you are making an offer to purchase the selected items. Your order is officially accepted once dispatched. We reserve the right to cancel or decline an order prior to dispatch if an item is unavailable, a pricing error occurs, or fraudulent activity is suspected. If cancelled, a full refund will be issued to your original payment method.

6. Pricing and Payment

All prices are displayed in the selected currency on the Site. Shipping fees are calculated at checkout before payment completion. Orders will only be processed once payment authorization is confirmed.

7. Shipping and Delivery

We ship across the UK and to selected international destinations. Delivery timeframes provided are estimates only and may be subject to carrier or customs delays. Please refer to our Shipping Policy for complete details.

8. Returns and Faulty Items

Due to health and hygiene standards, we cannot accept returns or exchanges on opened, used, or fitted press-on nails unless the item arrives faulty or damaged. Please consult our Return & Exchange Policy for full details on eligibility and procedures.

9. Intellectual Property

All content on this Site—including the brand name, logos, product designs, photography, graphics, and written material—is the exclusive property of Alyssa's House. You may not copy, reproduce, or commercially distribute any content without our express written permission.

10. Privacy

Your privacy matters to us. Please review our Privacy Policy to understand how we collect, handle, and safeguard your personal data in compliance with UK GDPR.

11. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of England and Wales.

12. Contact Us

If you have any questions regarding these Terms of Service, please reach out to us at:

📧 Email: hello@alyssahouse.co.uk
💬 WhatsApp: +44 7351735094